A special order is an arrangement to request specialty products that we do not normally carry. Your deposit for a special order is non-refundable once the product has been ordered. If for some reason we are unable to obtain the item you ordered, a full refund for your deposit will be issued.
Store Purchases: No refunds; Store Credit Only.
Bicycle Service Pick
Bikes left for service are to be picked up within 15 days of service completion. After 15 days, each bike is subject to a storage fee of $2/day. Bikes left for more than 60 days will be considered surrendered property and sold off to cover repair bill.